Welcome to our store
Products and use
What is the difference between Organic 1 and BioRepair-3?
Organic 1 is a keratin smoothing treatment for professional use. BioRepair-3 is a liquid hair mask designed for use at home. You can find the description and instructions on each product page.
Can I use Haíz BioRepair-3 on colored hair?
Yes, Haíz BioRepair-3 is ideal for colored hair. It helps preserve hair color, repairs damage caused by chemical treatments, and provides protection against fading.
How often should I use the mask?
For best results, use the mask weekly or whenever your hair needs extra hydration and protection.
Delivery
Which countries do you ship to?
Our shipping zones cover the Netherlands, selected EU countries, the United States and the United Arab Emirates. The delivery page provides more information about shipping.
How much does shipping cost?
Shipping within the Netherlands costs €4.95 and is free for orders from €100.00. For countries in our EU shipping zone, shipping costs €9.95 and is free for orders from €100.00.
Shipping to the United States and the United Arab Emirates costs €19.95. The shipping charge for your order is shown at checkout.
How long does delivery take?
The estimated transit time after dispatch is 1–2 working days within the Netherlands, 2–5 working days for our EU shipping zone, and 5–8 working days for the United States and the United Arab Emirates.
Payment, returns and contact
How do I pay for my order?
From your cart, continue to checkout to complete your order. The available payment methods are shown there. Our payment page also gives an overview of the payment options.
How do returns work?
Our returns policy provides a 14-day cancellation period. Return shipping is at your own expense. Read the full conditions and return instructions on our returns page.
How can I contact haíz?
For questions about our products or an order, use the contact form or email info@haiz.nl.